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Our products are perishable, and we take great pains trying to deliver them to you in great conditions. As a result, our shipping fees vary depending on where you live and the temperatures the products will encounter on their way to you.
We ship via FedEx on Monday-Wednesdays so your packages should arrive before the weekend. We also offer daily local delivery within Manhattan and Brooklyn (and some parts of Queens!) with Doordash, via our website under the "NYC Pickup & Delivery" tab. Or just come on down to our shop in Nolita to say hi and pick up your order!
You can either select "Ship Right Away" or pick a date from the calendar. That will be the date your order will ship out from our facility, and a tracking link will be emailed to you that evening. You'll be able to choose from a few shipping speed options. We only ship Monday through Wednesday for the freshness of the products and highly recommend you to order in advance to ensure enough transit time before your desired arrival date.
All sales are final, and we do not offer refunds. Customers are responsible for checking that all shipping information is correct before submitting an order as well as in their order confirmation email. Stick With Me Sweets is not responsible for any damages once they leave our facility. In addition, we are not responsible for our products melting during the shipping process, but, as mentioned above, we do take great care in packing and shipping to minimize any damage they may incur on their way to you. We do NOT make a profit on shipping and strive to work with the best carriers at the best price. Stick With Me Sweets is not responsible for delays in transit caused by high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier miss-scans or inaccurate shipping information. Leaving a package at an address is ultimately up to the complete discretion of the individual delivery person and is therefore entirely outside our control.
If you’ve forgotten your password, please click on “Account” in the navigation menu and the “Forgot Your Password?” link. Follow the instructions on the page to reset your password.